privacy policy

 Privacy Policy

Effective Date: 09/29/2026

At Simple Fix Appliance Repair LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have in relation to your data.

1. Information We Collect

We may collect personal data, including but not limited to:

    •    Name

    •    Phone number

    •    Email address

    •    Address

    •    Payment details (if applicable)

2. How We Use Your Information

We use your information to provide you with:

    •    Order confirmations, shipping updates, and delivery notifications

    •    Appointment reminders, account notifications, and customer service communication

3. SMS Communications

 Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

By providing your phone number and opting into our SMS communications, you agree to receive messages from Simple Fix Appliance Repair LLC. These messages may include:

    •    Order updates

    •    Appointment reminders

    •    Account notifications

Message Frequency: The frequency of messages you receive may vary based on the nature of the communication, such as appointment reminders, order updates, or promotions.

Message and Data Rates: Message and data rates may apply, depending on your mobile carrier.

You can opt-out of receiving SMS messages at any time by replying with STOP to any message. Once you opt-out, you will no longer receive SMS messages from us unless you opt back in. To get help, reply with HELP, or contact our support team via email at support@simplefixappliance.com

4. Your Rights

You have the right to:

    •    Access, correct, or delete your personal information.

    •    Withdraw consent to receive SMS communications at any time by following the opt-out instructions.

    •    Review and update your privacy preferences.

5. Data Security

We implement reasonable security measures to protect your personal data. However, please be aware that no data transmission over the internet can be guaranteed as 100% secure.

6. Third-Party Sharing

We may share your personal data with third-party service providers (e.g., SMS service providers, payment processors) for the purpose of fulfilling our services, but we ensure that these parties adhere to confidentiality agreements and protect your data.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting.

8. Contact Us

For any questions or concerns about our privacy practices, please contact us at:

    •    Email: support@simplefixappliance.com

    •    Phone: +1 (839) 500-9799

    •    Website: www.simplefixappliance.com